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Ticketing Questions
GA PASS: Entry into the main festival grounds on Friday, Saturday and Sunday. Every one wishing to enter the festival will need their own pass.
VIP PASS: Entry into the main festival grounds on Friday, Saturday, and Sunday AND access to additional VIP areas. The main VIP Viewing Area is located adjacent to the Oceania Stage. VIPs enjoy more comfortable amenities including shade, premium restrooms, private bars and expedited entry into the festival.
Pool Party Tickets: Access to the pool parties from 12-3 on Saturday and Sunday, inside the festival. Tickets sold per day, if you would like to attend both days you will need to purchase both a Saturday and Sunday pass.
If you’d like to upgrade your tickets, we recommend you purchase the ticket you wish to upgrade to. Then, reach out to us at info@imaginefestival.com. Once we verify your new purchase, we can refund your original order to the card used at purchase.
You should have received an email confirmation from SeeTickets after you have purchased your tickets. You may also log in to your SeeTickets account to view your tickets. Please keep in mind that your tickets will start to ship between August and September in wristband form
Yes, if you have signed up for a payment plan, the amount due will be taken out of your account automatically on the due date. You may pay these earlier than the due dates if you’d like.
At this time, we do not have any single-day passes available for purchase. Please check back in at a later date for possible single-day passes. If we sell out in advance, single day tickets will not be available.
Wristbands will be shipped to your address provided at checkout between August and September, prior to the festival.
Please log in to your SeeTickets account to change your address.
If you need to update the address on your tickets, please do so by Sunday, August 6th, 2023. Change Address Instructions Here
Please contact SeeTickets at help@seetickets.us to set up your account.
Pool Party tickets are available as an add on and are sold separately from your festival ticket. You will need both a pool party pass and festival ticket to attend the pool parties.
The pool parties are NOT included with any festival or camping ticket/package. This is because of capacity reasons within the pool. If you would like to attend either of the pool parties, you must purchase these as a separate ticket. These sell out quickly so don't wait to buy your pool party pass.
This is the ADA dispatch number of you see someone that needs assistance please give it to them. 470-401-0237
There is NO festival re-entry unless you are camping. If you are camping YOU CAN come and go between the festival and your campsite. If you have an emergency and need to leave, please find one of our camping staff members to help you
CAMPGROUND ALLOWED
WHAT YOU CAN BRING DON’T LEAVE HOME WITHOUT IT
YOU DON’T NEED IT TO SURVIVE, BUT YOU’LL BE HAPPY YOU HAVE IT
NOT ALLOWED
CAMPGROUND PROHIBITED ITEMS
These items are not allowed under any circumstances (Remember, we search every vehicle):
FESTIVAL GROUND PROHIBITED ITEMS
These items are not allowed under any circumstances:
Does my festival ticket include early arrival?
No. Please note that festival passes only include acess to the festival from Friday-Sunday If you wish to enter the campgrounds on Thursday, you will need to purchase the early arrival add-on at checkout.
Camping Questions
The Early Arrival plus Pre-party bundle for Imagine Festival is the perfect way to kick off your festival experience!
With this bundle, you'll have the opportunity to arrive at the festival grounds a day early, securing the closest spots and settling into your campsite before the crowds arrive AND have access to the Pre-Party!
Our Pre-party is exclusive to campers and Imagine Hotel Guests with Shuttle only! There will be no daily parking available on Thursday. All hotel guests must arrive by shuttle.
Each person must have the Early Arrival bundle (includes Thursday Early Arrival and Pre-party access) to attend. This is sold by person not by vehicle.
No, your Car camping pass will only allow your vehicle into the campgrounds. You must also purchase a GA or VIP Pass for festival entry.
You cannot just purchase a Car camping pass without a festival ticket.
Car Camping Passes are per vehicle.
GA Car Camping Includes:
VIP Car Camping includes:
If you purchased a Car Camping Pass, you may camp with 1 regular car, SUV, or standard truck per camping spot. Campsites are 20 x 20 ft
If you want to bring any sort of trailer that is connected to your car or an RV, you must purchase a RV pass
For the safety of our Imagine family, once your vehicle is parked within the campgrounds, it may not be moved until Monday at sunrise. Vehicles that leave the campgrounds will not be granted re-entry. Should a vehicle need to leave in the event of an emergency, please contact campground management to provide you with a safe escort. We encourage you to plan/pack accordingly and visit the Camping General Store for any necessities you may be lacking.
No, there is no ga tent camping.
No, If you want to bring your own vehicle you will need to purchase a separate parking pass to bring your vehicle on site.
If you would like to camp next to your friend’s car, please make sure to arrive together. If your vehicle arrives separately, you will not be able to camp together. Make sure to coordinate this with your friends!
Yes, you can! If you want to bring your own RV, you need to purchase a RV PASS (Dry or Powered). The RV Pass includes one pass for your RV and 6 RV Camping wristbands for you and your guests.
You may also rent an RV from the festival. Those options are Skyview RV and RV Plus. See Ticketing page for links to these products.
External generators are not allowed. Your generator must be factory installed (OEM) and pre-integrated into the vehicle if bringing an RV. No onsite fueling is allowed. Additionally, no fuel, or gas cans are allowed
Can you come and go between the festival and your campsite, YES. Can you leave the campgrounds and drive your car out of the venue, No. If you have an emergency and need to leave, please find one of our camping staff members to help you.
Yes. Please purchase either GA or VIP Car Camping depending on which campgrounds you prefer and contact our ADA team to register you at ada@imaginefestival.com. ADA registration opens in July. If you need immediate assistance please email info@imaginefestival.com
General Questions
You must be 18 years or older to attend Imagine Music Festival. You must be 21 or older to buy, consume, or bring alcohol onto the premises. Please bring a valid government issued photo ID.
All guests will need a GA or VIP festival pass in order to enter the main festival grounds. If you are are arriving early on Thursday, or any of the Pool Parties on Saturday and Sunday, you will need to have both a festival wristband and the Add On wristband.
In order to enter the campgrounds, you must also purchase a camping pass. These are separate tickets from the GA or VIP Pass. You will need both a festival pass and camping pass to enter the campgrounds. All guests with a camping pass will have 24/7 access to their corresponding campgrounds. The VIP camp grounds will only be accessible to guests who have purchased VIP Camping.
Early Arrival is available for those that would like to come early on Thursday to set up their campsite. Early arrival is beneficial for those who want to get the closest campsites to the festival entrance and have an extra day to set up your campsite without missing a beat and experience our Thursday Pre-Party. Early Arrival is sold per person, not per car. Every guest wanting to arrive early will need their own Early Arrival pass. Note* Early Arrival is not the same thing as the Pre-Party Pass. If you want to camp on Thursday, you will need an Early Arrival pass.
GA Campground Amenities
Restrooms (port-a-poties)
GA Showers (small fee to use)
Food & Beverage Vendors
Craft Vendors
Transformational Classes
Health & Wellness Classes
Group Gathering Spots
Games & Activities
Open to all campers
VIP Campground Amenities
Trailer Restrooms
Trailer Showers (No Charge)
VIP Lounge
Concierge / Help Desk 564general store to grab any essential you may have forgotten. Camping Pass holders will be free to travel between the campgrounds and festival as needed. If you have an emergency and need to leave but wish to come back, please speak with the box office staff and they will assist you.
You will be subject to search at each of the entrance gates
See Allowable Items for information on bags and what you can bring inside the festival
Tickets will be shipped to the address you provided when purchasing your ticket. Wristbands will ship out starting in August. Stay tuned to our socials for shipping cut-off dates. If you purchase your ticket after the shipping cut-off date you will need to go to Will Call to pick up your wristbands.
For the safety of our Imagine family, once your vehicle is parked within the campgrounds, it may not be moved until Monday at sunrise. Vehicles that leave the campgrounds will not be granted re-entry. Should a vehicle need to leave in the event of an emergency, please contact campground management to provide you with a safe escort. We encourage you to plan/pack accordingly and visit the Camping General Store for any necessities you may be lacking.
Water refill stations will be located at all main areas of the festival and campgrounds. You may bring hydration packs or empty water bottles to fill. Please make sure to stay hydrated!
Showers will be available at each campsite for a small fee. Make sure to bring your toiletries!
VIP ticket holders do not have to pay for the VIP showers.
Yes they are available to reserve while they last. Get yours here
We will have medical staff on-site for the entire duration of Imagine. Upon arrival, please take note of the location of our clearly-marked medical tents should you need to stop by during the event. If you need medical assistance, contact the nearest security guard, staff member, volunteer, or medic, or go to one of the on-site medical tents. If you’re not sure whether it’s an emergency or not, assume it is and get help immediately. All of our safety and medical staff are here to help you enjoy the festival and make it home safely – no judgements.
A: Yes, medications are allowed into the festival and campgrounds as long as they comply with the following:
No over-the-counter medication is permitted unless in unopened, factory-sealed packaging.
No vitamins or supplements of any kind are permitted.
Prescription Medication can only be brought into the festival ground with the following:
A valid photo ID (See list of acceptable forms of identification);
Medication must be in original prescription bottle, in-date, legible, with name corresponding to photo ID;
Only one type of medication per bottle (matching the description printed on bottle);
Any prescription controlled substances may only be brought in quantities reasonable for your time at the festival.
Unsure if your medication is a controlled substance? Check out a list here: http://bit.ly/DEAcontrolledsubstances
Yes, there will be daily parking. Please purchase passes here. However, there will be NO daily parking on Thursday!
No large purses, bags, or backpacks (over 12″×12″)
Refillable vape devices are allowed only with enough liquid for one day's use. No extra juice is allowed. All juice must be attached to the vape device.
Single Use, factory-sealed vape pens such as Juuls, Post, etc, Extra Pods must be factory sealed upon entry.
We hope this message finds you well, despite the unfortunate circumstances of having lost or misplaced your cherished items at Imagine Music Festival '23. We understand how distressing it can be to lose something valuable or sentimental, and we're here to assist you in reuniting with your belongings. Our Lost & Found vendor, Shift Happens, has been hard at work to streamline the process of retrieving your lost items. Here's how it works:
🔍 Search Our Found Item Inventory: Click Here to access our comprehensive database of all found items. You can browse through the inventory to see if any items matching the description of your item was returned.
🙋 Claim Your Item: If an item in the database seems like it could be yours, simply click the "I Claim!" button on the item record. This will initiate the claim process.
✅ Prove Ownership: To ensure that we return the item to its rightful owner, you will be asked to provide unique descriptors that only you would know.
📬 Shipping & Handling: Once your claim is matched with the item in our inventory, you will be prompted to pay for the cost of shipping and our team will mail the item to you.
Thank you for your patience and understanding as we work diligently to reunite you with your cherished belongings. If you have any questions or require further assistance, please don't hesitate to reach out to us at LF@imaginefestival.com.
Wishing you all the best, and we look forward to helping you recover your lost item.
Shuttle Questions
No. Only select partner hotels in Rome & Cartersville will have a shuttle. Please check inventory to select hotels with the shuttle.
Hours TBD for #IMF2023 Shuttle Schedule!
No
You will not be authorized to park at your drop off location unless you are a guest at that hotel.
More information is coming soon!
Dear Imagine Family,
We hope this message finds you well, despite the unfortunate circumstances of having lost or misplaced your cherished items at Imagine Music Festival '23. We understand how distressing it can be to lose something valuable or sentimental, and we're here to assist you in reuniting with your belongings. Our Lost & Found vendor, Shift Happens, has been hard at work to streamline the process of retrieving your lost items. Here's how it works:
Thank you for your patience and understanding as we work diligently to reunite you with your cherished belongings. If you have any questions or require further assistance, please don't hesitate to reach out to us at LF@imaginefestival.com.
Wishing you all the best, and we look forward to helping you recover your lost item.
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